Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days（Weekdays）. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method |
Estimated delivery time |
Shipment cost |
|
FBA ship for Amazon
|
2-6 business days
|
Free shipment
|
| USPS | 5-12 business days | $20 shipping fee for orders |
Delivery delays can occasionally occur.
Please pay attention to keep the outer packaging of the shoes intact
When you receive the shoes, if you are not satisfied with the shoes, in order for your return to proceed smoothly, please take a photo and send it to us to confirm that the returned shoebox must be complete, then wrap the shoebox in a carton. If the shoe box is directly returned as the outer packaging, we will not refund it. Thank you for your understanding!
For more details, please check our refund policy.
Shipment to P.O. boxes or APO/FPO addresses
Topshoesclub.com ships to addresses within the U.S., and APO/FPO/DPO addresses.
Set the City to APO, FPO, or DPO, set the State/Province/Region to AA, AE, or AP, and the Country/Region to "United States" when shipping to an APO, FPO, or DPO address. Standard Shipping Deliveries may take up to 21 business days for these addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.If you want search Express information,you can click the website 17track .
Customs, Duties, and Taxes
Topshoesclub.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Topshoesclub.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
